Service level in shops|Service-nivå hos XXL

[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][lang_en]I received a lot of nice things on my birthday, caps, gift-card, tie, t-shirts, book, jogging shoes, mountain shoes etc but most important to me my better half and the three young ones woke me up singing for me and I got a muffin with a candle. A perfect start of the day. Its a tradition we have and I love it. Later that day we met my parents, sister, brother in law, niece and nephew to eat dinner in Aya Napa – a perfect day.

The mountain shoes I got was a bit too small so I went to the shop today (XXL) to change them. The second I went in I was met by a smiling girl.

Her: Hi there, do you need to change that?
Me: Yes
Her: Do you have the receipt?
Me: No, sorry
Her: Thats ok, I’ll sign a note so you can change them, there, please go to the shoes department

It was kind of hectic there, they were setting up new displays but a new girl saw me and dropped what she were doing.

Her: Hi can I help you?
Me: Yes please, I need to change these one size up
Her: Sure, give me two seconds

Two seconds later:

Her: Here you are, try these on
Me: Perfect, thanks!
Her: I’ll register it and print out a confirmation note to you for the cashier, here you are.

Wasn’t that beautiful? It took me max 3 minutes, they were great.

I just wanted to share it…[/lang_en][/fusion_builder_column][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][lang_nb-no]Jeg fikk masse fint til bursdagen min, caps, slips, t-shirts, bok, tursko, fjellsko, gavekort, labber etc men det fineste av alt var å bli vekket med bursdagsang om morgenen av samboeren min og 3 herlige unger. Og muffin med lys på. Samme dag møtte vi foreldrene mine, søster, svoger, nivø og niese i Aya Napa for å spise middag – en perfekt dag!

Fjellskoene jeg fikk var litt store små (takk for at du så det mamma), så i dag bestemte jeg meg for å bytte dem på XXL, det gikk slik:

I det samme jeg gikk inn døren smilte en ung dame og sa:

Hun: Heisann er det noe du trenger å bytte og peker på esken jeg har med.
Jeg: Halloen, ja takk gjerne.
Hun: Har du kvittering?
Jeg: Nei.. beklager
Hun: Det går fint, her skal du få en ok-lapp av meg så kan du gå inn i skoavdelingen og bytte

I skoavdelingen var det hektisk, de holdt på med ny utstilling tror jeg, men en jente ser meg og slipper det hun holder på med.

Hun: Hei hei, kan jeg hjelpe deg?
Jeg: Ja takk, kunne jeg ha fått bytte disse ett nummer opp?
Hun: Det skal vi ordne, gi meg to sekunder.

To sekunder senere

Hun: Her, prøv disse?
Jeg: Perfect, tusen takk!
Hun: Jeg skal bare registrere det og skrive ut en lapp til deg som du kan vise i kassen.

Er det ikke herlig? Dette tok maks 3 minutter.[/lang_nb-no][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]